The Requirements

To be a good fit for this opportunity you will have:

• A bachelor's degree or an equivalent combination of education and experience
• Multiple years of broad-based experience and knowledge of commercial print (both offset and digital), direct mail, large format, and promotional products; experience calling on or working for a Marketing department is a plus Quick question for you - click here
• Specific print industry experience, with expertise in commercial print and direct mail
• A strong understanding of marketing, creative thinking, and the ability to translate the customer's needs to produce high-quality work with extensive project management follow through
• Excellent project management skills, with the ability to keep multiple tasks and projects moving forward simultaneously
• Comfortability with industry technology applications, such as prepress, proofing and approval technology, project and campaign management tools, and color management control
• Familiarity with Microsoft Office Suite programs
• Exceptional interpersonal, verbal, and written communication skills, with the ability to work with and gain buy-in from many different people and personalities to complete a job
• An understanding of the essential nature of the department’s expectations for speed and responsiveness, and the ability to execute to meet these expectations
• Critical thinking skills, and the ability to get customer questions answered
• The ability to work a flexible schedule, including some nights and weekends as needed, including a few critical dates each month that you will be required to be in the office
• The ability to pass all required checks and screenings as needed to work in a hospital environment
• The ability to work specific times directly on-site in the department at the hospital as needed

There will be some travel to multiple hospital locations, most of which will be in Cincinnati proper, but can range up to 90 miles from downtown Cincinnati.

The Role

WorkflowOne has won the contract to complete print work for all aspects of a Cincinnati-based hospital system. Your focus will be to act as the expert from our side, interacting with the marketing department of the hospital system to provide advice, professional guidance, and management and execution of projects. You'll complete all necessary tasks, which range from the simple, such as delivering proofs, to the sophisticated, such as counseling on appropriate print technologies and other alternatives to projects being developed by the customer to add value to our offering.

You will need to come in with a strong knowledge base so that you can be the commercial print and direct mail expert that this client needs. Some of the things you’ll need to know include:

• The rules of direct mail (as governed by the post office)
• How to choose the correct weight of paper for direct mail pieces
• How each piece will be printed (digital vs. offset)
• How variable imaging will get on the piece
• How to get a price on a job and execute it all the way to completion
• Postal indicia requirements

Your goal will be to manage all aspects of each job, all the way through billing. You'll spend a portion of your day on site at the customer location to check in on all jobs that need to be processed for the day or week. Quick question for you - click here You’ll then come back to the office and work with the hospital customer support team to complete any necessary tasks, which may include:

• Working with the sourcing team to get job pricing
• Working with the customer service team to place orders
• Helping to select the vendor that will produce the job
• Expediting proofs by working with the customer to get them approved in a timely way

You may also be asked participate in customer concept meetings to provide guidance within your expertise. Given a particular type of campaign and budget, you will help the customer determine the best promotional products to consider, then you'll pull in the appropriate resources to gather the material, and complete pricing. These may or may not turn into production orders, but your role will be to provide the best advice to serve the customer.

Why WorkflowOne

Great opportunity -- we're a growing, nationwide company. Our size and scope enables the creation of positions and the expansion of our workforce. We are not so big that our stars aren't noticed, though. Perform successfully, develop and enhance your skills, and you will be noticed. This is a new venture with tremendous growth potential and we prefer to promote from within whenever possible, so opportunities will follow. From this position, you might choose a path toward sales or operations, or possibly even the management side of the business.

Solutions at the speed of business -- you know how fast this market is changing, and WorkflowOne is at the forefront of those changes. For example, we have developed an innovative technology portal to streamline communication and enhance collaboration with clients, suppliers, colleagues and others. Our technology partners include industry leaders such as Xerox, Kodak, Lexmark, Microsoft, Adobe, and SAP. In addition, you'll be able to offer:

• Effective sales tools and marketing materials from our in-house design agency,
• Nationwide infrastructure and support for fulfillment and delivery,
• WorkflowOne's strong reputation and brand recognition across multiple industries,
• And more.

Irresistible value proposition -- we can solve any print, print-related and promotional marketing need, regardless of size. With our unique combination of in-house capabilities and outsourcing through our wide network of suppliers, we can source, bid and buy a complete range of products from traditional offset printing to web to print digital applications, including labels and integrated cards, branded clothing, full mail services, and web solutions. We can fulfill all of our client's print-related needs.

Don't just take our word for it -- we're not the only ones who think WorkflowOne is great. We consistently deliver industry-leading customer satisfaction and have earned scores of awards from clients for outstanding service. In addition, just to name a few accolades, we ranked:

• #1 among the Top 100 Distributors by Print Professional magazine each year since 2006,
• #11 in Printing Impressions magazine's list of Top 400 printers, and
• #15 in the Top 40 distributors of promotional products by the Advertising Specialty Institute.

Excellent compensation -- in addition to a competitive salary plus bonus plan, we offer a comprehensive benefits package, including coverage of reasonable business expenses such as mileage reimbursement.

Keys to Success

Though we understand that you won’t come in knowing how to answer every single customer question, you’ll need to have the background knowledge and ability to hit the ground running on the very first day. You need to understand direct mail and print processes well enough so that you can understand what the client needs and can bring those questions to the attention of the correct resource at our organization to get them answered.

To fit comfortably in this role, you'll need to be willing to do what needs to be done to complete jobs, which may include receiving and completing client requests in the evening or on weekends. There will also be particular blackout dates each month where you'll need to be in the office to complete a specifically required set of tasks for this contract.

About WorkflowOne

WorkflowOne's managed services solutions are creating major cost savings for North America's most admired businesses and brands. With roots that go back 140 years, we are committed to deliver integrated graphic communications that help our customers flourish^TM.

WorkflowOne provides solutions across multiple industries

The company provides a wide range of products and services including business documents, electronic print and mail solutions, branded merchandise, label solutions, sales and marketing collateral and distribution services. WorkflowOne offers:

• 14 production facilities in our manufacturing network,
• 19 business service centers nationwide with approximately 1.7 million square feet of warehousing space,
• 400+ certified trade partners with expertise in specialized products and services, and
• Cost-effective one-day coverage to more than 20 markets nationwide.

WorkflowOne currently employs 2,200 people across the United States. Our base of 12,000 clients includes leaders in the financial services, healthcare, financial, manufacturing and retail service sectors. These clients include many of the top 25 U.S. bank holding companies, four of the five leading healthcare group purchasing organizations, dozens of national non-profit organizations, and some of North America's largest retailers, as well as leading manufacturers across a wide variety of industries. WorkflowOne is headquartered in Dayton, Ohio.